Legal & Delivery

Shipping & Delivery Policy

How donation acknowledgements, receipts and other digital communications are delivered by Khidmat Foundation Educational & Charitable Trust and Jamia Ayesha Siddiqua Lil Banaat.

Effective Date: 13 August 2026  ·  Last Updated: 13 August 2026

Welcome to Khidmat Foundation Educational & Charitable Trust. This Shipping & Delivery Policy explains how donation acknowledgements, digital communications, and other services are delivered through jamiaayeshasiddiqualilbanaat.com.

As the Trust is a charitable and educational organization, we do not sell physical products through this Website.

1. Nature of Our Services

Our Website is intended to provide:

  • Information about our institution
  • Educational services
  • Admission enquiries
  • Donation facilities
  • Community updates
  • Contact and support services

Any payments or donations made through this Website are related to charitable or educational purposes and not for the purchase of physical goods, unless specifically stated otherwise.

2. No Physical Shipping

Since we do not sell physical products through this Website:

  • No physical goods are shipped.
  • No courier services are involved.
  • No delivery charges apply.
  • No shipping tracking numbers are generated.

If the Trust introduces physical products or merchandise in the future, this policy may be updated accordingly.

3. Donation Confirmation

After a successful donation, donors may receive a donation confirmation through the contact details provided during the payment process.

Confirmation may be sent via:

  • Email
  • WhatsApp (where applicable)
  • SMS (if available)
  • On-screen confirmation after successful payment

Delivery of confirmations depends on the accuracy of the contact information provided by the donor.

4. Donation Receipts

Where applicable, donation receipts may be issued electronically.

Receipts may include information such as:

  • Donor Name
  • Donation Amount
  • Transaction Reference Number
  • Date of Donation
  • Donation Purpose (where applicable)
  • Trust Details

Receipts may be delivered through:

  • Email
  • WhatsApp (where available)
  • Website download facility (if available)

Please ensure that your email address and mobile number are correct to avoid delays.

5. Tax Benefit Documents

If the Trust is eligible to issue tax exemption certificates under applicable Indian laws, eligible donors may receive the required documents after successful verification.

The Trust may request additional information such as:

  • PAN Number
  • Address
  • Contact Details
  • Other information required under applicable law

The issuance of tax-related documents may take additional processing time depending on verification requirements.

6. Admission Communications

Applicants who submit admission enquiries or application forms may receive communications through:

  • Email
  • Phone Call
  • WhatsApp
  • SMS (if available)

These communications may include:

  • Admission updates
  • Document requests
  • Interview schedules
  • Important notices
  • General information

Response times may vary depending on the admission cycle and administrative workload.

7. Delivery Time

Digital confirmations and communications are generally sent within a reasonable time after successful submission or payment.

However, delays may occur due to:

  • Internet connectivity issues
  • Email service interruptions
  • Payment gateway processing
  • Technical maintenance
  • Incorrect contact information
  • Bank verification procedures

We appreciate your patience in such situations.

8. Failed Delivery

If you do not receive your donation confirmation or communication within a reasonable period, please:

  • Check your Spam or Junk Email folder.
  • Verify that the email address or mobile number provided is correct.
  • Contact our support team for assistance.

We will make reasonable efforts to resend the required communication after verification.

9. Changes to this Policy

We may update this Shipping & Delivery Policy from time to time to reflect:

  • Changes in our services
  • New communication methods
  • Regulatory requirements
  • Website improvements

The latest version will always be available on this Website.

10. Contact Us

If you have any questions regarding this Shipping & Delivery Policy, please contact us:

Organization Name: Khidmat Foundation Educational & Charitable Trust

Website: jamiaayeshasiddiqualilbanaat.com

Email: info@jamiaayeshasiddiqua.in

Phone: +91 00000 00000

WhatsApp: +91 00000 00000

Registered Office Address: Gairpur, Loam, Sadar Darbhanga, Bihar, India

Office Hours: Monday to Saturday, 9:00 AM to 5:00 PM

Thank You for Supporting Us

We are committed to providing a transparent, secure, and reliable experience for every donor, student, parent, and visitor using our Website.

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